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System Administrator 2 (Windows/Linux/VMWARE and Virtual Environments)

Annapolis Junction, MD · Computer/Software
Love where you work! This contract is comprised of a large agency wide contract supporting Enterprise Systems Engineering and Architecture across some intelligence organizations. This amazing program contains a variety of primarily senior System Engineering type roles to include all the major mission areas across capabilities and operations. The engineers and program support personnel on this contract provide needed support across the full lifecycle of systems engineering. Projects include, but are not limited to requirements analysis, dataflow, architecture, IT Engineering, SIGINT, Cyber Network Operations, and security domains.

Job Description:
Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. Contributes to the development of sections of systems engineering documentation such as System Engineering Plans, Initial Capabilities Documents, Requirements specifications, and Interface Control Documents
  • Provides support for implementation, troubleshooting and maintenance of IT systems
  • Manages the daily activities of configuration and operation of IT systems
  • Provides Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
  • Provide assistance to users in accessing and using IT systems
  • Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
  • Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
  • Provides support for the escalation and communication of status to agency management and internal customers
  • Optimizes system operations and resource utilization, and performs system capacity analysis and planning
  • Provides support for the dispatch system and hardware problems and remains involved in the resolution process
  • Provides in-depth experience in troubleshooting IT systems
  • Configures and manages Unix and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating system enhancements to improve reliability and performance
  • Provides detailed analysis and feedback to agency management and internal customers for escalated tickets
Qualifications:
Ten (10) years’ experience in programs and contracts of similar scope, type, and complexity within the Federal Government is required. Bachelor’s degree in a technical discipline from an accredited college or university is required. Five (5) years of additional system administration experience may be substituted for a bachelor’s degree.

Current, Active Clearance with Polygraph

INNOPLEX, LLC is a family-focused company that has won numerous awards for Top Ranked Benefits, Best Places to Work, and Best Government Contractor in Howard County! Established in 2005, we have over 90 employees with the majority having a rich military service history.  Our employees are mostly located in the surrounding areas of Columbia, MD and Aberdeen, MD. INNOPLEX, LLC is a mission-focused company with a wide range of expertise to include RF SIGINT Solutions, Wireless Protocol Processing, Cyber, and Mission Critical IT Operations.

INNOPLEX, LLC is proud to be an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.


 

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