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IT Engineer Level 3 (Cisco Unified Communications)

Annapolis Junction, MD
This position provides technical leadership for the Next Generation Voice and Video (NGV&V) architecture to be integrated in a suite of tools allowing collaboration and cooperation among disparate domain classifications. This NGV&V solution supports a high-profile mission with visibility to many critical stakeholders. Various Cisco commercial off the shelf (COTS) products will provide the baseline architecture for this NGV&V solution. In addition, the sustainment of any legacy V&V solutions will be maintained until end of life (EOL).

This opportunity supports an Enterprise IT contract with a team of 60+ engineers responsible for the architecture, engineering, integration, operations, maintenance and sustainment of a world-wide multi-level / multiple classification Enterprise IT environment enabling collaboration between the US and Foreign parties.  This Enterprise architecture serves as a gateway for the deployment of new network, enterprise software, and SIGINT applications into a custom global collaboration environment. Cross domain security, user access controls and continuous monitoring are critical to the success of the program

Responsible for the development, implementation, maintenance, enhancement, troubleshooting and maintenance of Voice and Video systems. Works independently or part of a team on advanced technologies analysis projects. Reviews and tests systems for adherence to requirements and documents test results. Resolve tickets and problem reports on specific technologies and hardware/software components to include COTS/GOTS products from the system level to individual hardware/software components. Recommends new technologies and processes for complex systems. Coordinates system installations and monitors equipment functioning. Identifies system requirements for operations and security, and works with other engineers and staff to develop design and integrate components.

Required Candidate Qualifications:
  • Active TS/SCI Poly Clearance
  • Bachelor’s degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline. A Master's degree in Computer Science, Information Assurance, Information Security Systems Engineering or related discipline may be substituted for 2 years of experience, reducing the requirement to 10 years of IT engineering experience. Four (4) years of additional IT Engineer experience may be substituted for a Bachelor’s degree, making the total experience requirement sixteen (16) years as an IT Engineer without a degree.
  • 12 years of experience as an IT Engineer in programs and contracts of similar scope, type, and complexity within the Federal Government is required.
  • The candidate should have a Security+ Certification 
  • CCNP Collaboration Certification 
  • Expert knowledge on Cisco Unified Communications Systems i.e., Cisco Unified Communications Manager (CUCM), Cisco Unified Border Element (CUBE), Cisco IOS XE Gateways (MGCP, SIP, and H.323), Cisco Meeting Server (CMS) and Cisco TelePresence Management Suite (TMS), Cisco VoIP and TelePresence Video Endpoints.
  • Expert knowledge of Unified Communications Collaboration Technologies and Application, and Routing and Switching technologies.
  •  Experience on the Installation, Administration, SW upgrades, Maintenance and Troubleshooting of Cisco VoIP and Video Systems and Services 
  • Excellent project management, troubleshooting, problem resolution, documentation and customer management skills required

INNOPLEX, LLC is a family-focused company that has been awarded numerous awards to include Top Ranked Benefits, Best Places to Work, and Best Government Contractor in Howard County! Established in 2005, we have over 85 employees with the majority having a rich military service history.  Our employees are mostly located in the surrounding areas of Columbia, MD and Aberdeen, MD. INNOPLEX, LLC is a mission-focused company with a wide range of expertise to include RF SIGINT Solutions, Wireless Protocol Processing, Cyber, and Mission Critical IT Operations.

INNOPLEX, LLC is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

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